Partner Studio Terms & Conditions

Terms & Conditions for Partner Recording Studios

These Terms & Conditions (“Terms”) set out the agreement between Miloco Studios and the recording studios (“Partner Studios”) listed in our directory. By participating in our bookings network, you agree to abide by the following terms.

DEFINITIONS
For the purposes of this Agreement, the following terms shall have the meanings set out below:

• – “Agreement” refers to this document, along with any associated booking forms, schedules, and policies.
• – “Booking” means the hire of the Partner Studio by a client through Miloco Studios.
• – “Client” refers to the person, company, or entity booking the studio services through Miloco Studios.
• – “Miloco Studios” refers to Milo Music Ltd, acting as a booking agent for Partner Studios.
• – “Partner Studio” refers to the recording studio listed in the Miloco Studios directory and available for client bookings.
• – “Studio Breakdown” means the failure, breakdown, or unavailability of the studio or its equipment, preventing a session from proceeding as scheduled.

1. REPRESENTATION & COMMISSION STRUCTURE:

• 1.1. Miloco Studios represents Partner Studios on a non-exclusive basis.
• 1.2. Commission is charged on bookings secured through Miloco Studios as follows:
  • – 20% commission on studio time.
  • – 10% commission on engineering services
• 1.3. There is no fee to join the directory. However, the rates quoted to clients must match the rates the studio offers directly.
• 1.4. Partner Studios may offer discounts at their discretion, but Miloco Studios’ commission must not be added on top of the standard studio rate.
• 1.5. Partner Studios must notify Miloco Studios of any VAT, sales tax, or equivalent tax obligations applicable within or in addition to their quoted rates

2. CLIENT BOOKING & REFERRAL POLICY:

• 2.1. If a client is introduced to the studio by Miloco Studios, all future bookings with that client should continue to be managed through Miloco Studios.
• 2.2. If a client contacts the studio directly after an initial booking through Miloco Studios, the studio must: Redirect the client to Miloco Studios, or introduce Miloco Studios in the email chain, ensuring Miloco Studios continues handling the booking. This process ensures consistency in service, maintains transparency, and protects the interests of all parties.
• 2.3. If a Partner Studio accepts direct bookings from a client originally referred by Miloco Studios, the Partner Studio agrees to compensate Miloco Studios with the applicable commission for any such bookings made within 12 months from the last booking facilitated by Miloco Studios.
• 2.4. Partner Studios remain free to accept bookings independently outside of Miloco Studios’ network.

3. CALENDAR MANAGEMENT & BOOKING PROCESS:

• 3.1. When an enquiry is received, Miloco Studios’ bookings team will contact the studio to confirm availability and discuss session details.
• 3.2. Partner Studios must promptly update availability to avoid double bookings or scheduling conflicts.

4. PAYMENT TERMS

• 4.1. Miloco Studios will expect clients to pay in advance of their session, except for:
  •  – Major labels, large independent labels, and management companies, which may pay on 30-day terms.
  •  – Certain large media companies, which may also pay on 30-day terms.
  •  – U.S. labels, which may require up to 45 days for payment.
•  4.2. Partner Studios must retain receipts for any additional purchases made in connection with a booking for the duration of the booking. These receipts must be made available to Miloco Studios upon completion of the booking.

5. PAYMENTS FROM MILOCO STUDIOS TO PARTNER STUDIOS:

• 5.1. Miloco Studios operates a self-billing invoicing system to process payments to Partner Studios.
• 5.2. Miloco Studios operate bi-monthly payment runs (the closest working day after the 15^th of the month, and the last working day of the month)
• 5.3. Once client payment has been received, the corresponding self-billed invoice will be included in the next available payment run.
• 5.4. To receive payment, Partner Studios must provide the following payment details to Miloco Studios: Full billing address, VAT number (or details of applicable and equivalent tax obligations), Bank Account details
• 5.5. Partner Studios shall have the right to request a statement of accounts detailing all bookings, payments received, and commissions deducted. Such requests may be made no more than once per quarter, and Miloco Studios shall provide the requested statement within 14 days of the request. Partner Studios also retain the right to audit Miloco Studios’ relevant records once per calendar year, upon reasonable notice, to verify the accuracy of payments and commissions.

6. VAT AND TAX OBLIGATIONS:

• 6.1. Miloco Studios is not responsible for any VAT, sales tax, or equivalent tax obligations applicable to Partner Studios in their respective jurisdictions. Partner Studios are solely responsible for determining, collecting, reporting, and remitting any taxes due on services provided through Miloco Studios’ booking network. Miloco Studios will not be liable for any tax-related claims, penalties, or liabilities arising from a Partner Studio’s failure to comply with applicable tax laws.

7. CANCELLATIONS AND LIABILITY FOR PAYMENTS:

• 7.1. In the event of a cancellation, Miloco Studios accepts no responsibility for settling any outstanding payments owed to Partner Studios.
• 7.2. If a client cancels a session, any refund, rescheduling, or cancellation fees will be subject to the cancellation policy agreed upon between the Partner Studio and the client. If no specific cancellation policy has been agreed, sessions will be subject to Miloco Studios’ standard cancellation policy (Clause 7.2.1):
  • 7.2.1. The Booking Fee shall not be reduced on account of:
    • a) The Client’s failure to use the Studio for any or all of the Period of Booking
    • b) The Client’s cancellation of the Booking or any part thereof.
    • In the event of the Client’s failure to use the Studio for any or all of the Period of Booking or the Client’s cancellation of the Booking, the Company may, at its sole discretion and without any obligation whatsoever, endeavour to make the Studio and Operators available for an alternative booking. The Company shall deduct any monies received from such alternative bookings (which, at the sole discretion of the Company, may be less than the Booking Fee) against the Fee payable by the Client. The balance of the Fee shall be payable in accordance with this Agreement.
• 7.3. Miloco Studios will only process payments to Partner Studios once funds have been received from the client. If the client does not pay or cancels their session, Miloco Studios is not liable for covering any unpaid amounts or additional charges incurred as a result of cancellation or late payment.
• 7.4. Partner Studios may choose to set their own cancellation policies and should communicate these clearly to both Miloco Studios and clients in advance.
• 7.5. If a Partner Studio cancels or is for any reason unable to fulfil a session, Miloco Studios accepts no responsibility for any refunds, compensation, or other payments owed to the client. Any rescheduling, refunds, or compensation must be settled between the Partner Studio and the client.
• 7.6. If a Partner Studio cancels a booking, the studio agrees to reimburse Miloco Studios for any additional costs incurred in rescheduling the session, including but not limited to client compensation and alternate studio hire fees.

8. CONTENT RESPONSIBILITY:

• 8.1. Partner Studios are solely responsible for any content they provide for display on the Miloco Studios website, including but not limited to images, videos, audio recordings, descriptions, and promotional materials.
• 8.2. Partner Studios must ensure they have obtained all necessary rights, permissions, and licenses for any content they submit. This includes obtaining consent from any artists, producers, photographers, or other rights holders as required.
• 8.3. Partner Studios must appropriately credit all individuals or entities involved in the creation of shared content where applicable.
• 8.4. Miloco Studios accepts no responsibility for any disputes, claims, or legal issues arising from the content provided by Partner Studios. Any legal disputes, copyright infringement claims, or other liabilities related to the content will be the sole responsibility of the Partner Studio.
• 8.5. Miloco Studios reserves the right to remove or request changes to any content that does not comply with these requirements or is subject to a dispute.
• 8.6. By submitting any content to Miloco Studios (including images, videos, and promotional materials), the Partner Studio grants Miloco Studios a non-exclusive, worldwide, royalty-free license to use, modify, and distribute the content for marketing purposes, including on Miloco’s website and social media channels.

9. LIMITATION OF LIABILITY:

• 9.1. Miloco Studios acts solely as a booking agent and accepts no liability for any loss, damage, delay, injury, or dispute arising from the use of Partner Studios’ services.
• 9.2. Miloco Studios is not responsible for the quality, safety, or suitability of the services provided by Partner Studios. Any issues related to studio conditions, studio breakdown, or personnel are the sole responsibility of the Partner Studio.
• 9.3. Miloco Studios shall not be liable for any indirect, incidental, or consequential damages, including but not limited to lost revenue, reputational damage, or operational disruptions experienced by Partner Studios.
• 9.4. Miloco Studios is not responsible for any legal claims or disputes between Partner Studios and clients, including but not limited to cancellations, non-payment, contract breaches, or intellectual property issues.
• 9.5. Miloco Studios shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including but not limited to force majeure events, governmental actions, acts of terrorism, or cyber-attacks.
• 9.6. Partner Studios agree to indemnify and hold harmless Miloco Studios from any claims, damages, or liabilities arising from the provision of studio services, including but not limited to breach of contract, negligence, or intellectual property disputes.
• 9.7. In the event of any claim against Miloco Studios, liability shall be strictly limited to the commission received for the specific booking in question.

10. DATA COMPLIANCE:

• 10.1. Both parties agree to comply with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR). Partner Studios must ensure that any personal data shared with Miloco Studios is collected and processed lawfully, and that clients are informed of how their data will be used. Miloco Studios’ Privacy Policy governs the processing of client data.

11. GENERAL TERMS:

• 11.1. Nothing in this Agreement shall be deemed to create a partnership, joint venture, or employer-employee relationship between the parties. Miloco Studios acts solely as a booking agent and not as a service provider.
• 11.2. Miloco Studios reserves the right to update these Terms with reasonable notice.
• 11.3. Either party may terminate this agreement with written notice, and with immediate effect, provided that any outstanding bookings are honoured under the agreed terms.
• 11.4. Miloco Studios reserves the right to terminate this Agreement with immediate effect if the Partner Studio is found to be in material breach of any term. Material breach includes, but is not limited to, non-compliance with tax obligations, refusal to honour bookings, poaching clients, misinterpretation of rates, content violations, repeated booking disruptions, non-compliance with data protection laws, or failure to provide safe and operational facilities. Miloco Studios may also seek damages for any financial loss incurred.

12. GOVERNING LAW & JURISDICTION:

• 12.1. The terms shall be governed by the laws of England and Wales, and any disputes shall be resolved in the English courts.
• 12.2. Any dispute arising under or in connection with this Agreement shall first be attempted to be resolved through good faith negotiations. If unresolved within 30 days, the dispute shall be referred to arbitration under the rules of the London Court of International Arbitration (LCIA). The decision of the arbitrator shall be final and binding.

By listing your studio with Miloco Studios, you acknowledge and agree to these Terms & Conditions. If you have any questions, please contact us at bookings@miloco.co.uk